BPO, Call Center and Shared Services
BusinessTrends is an expert in target recruiting. We find potential employees using our exclusive Candidate Profiling System, which identifies potential candidates by providing demographic, geographic and psychographic insights based on successful candidates.
COMMITTED TO HIGH STANDARDS
We ensure that our high standards and commitment to quality are consistent with every client. We provide permanent placements from agents up to executive level.
All candidates undergo a thorough screening and assessment process which includes technical and communication skills, personality profiling, aptitude and culture fit testing.
BENCHMARKING WITH BUSINESS GIANTS
Shared Services such as outsourcing have become a popular business strategy nowadays. About half of Fortune 500 companies have adapted these strategies and consolidated their support operations into service-oriented organizational units, allowing them to substantially improve back office efficiencies by eliminating duplication and streamlining processes.
With our Shared Services, your business can enjoy significant cost savings by standardizing practices and procedures and by creating economies of scale.
BusinessTrends is committed to filling positions in the following areas of specialization:
- Customer Service (inbound, outbound or inbound/outbound)
- Technical Support
- Sales (inbound, outbound or inbound/outbound)
- Market Research (inbound, outbound or inbound/outbound)
- Credit and Collections
- Help Desk
- Quality Assurance